Help

How can we help?

Browse the guides below, or get in touch — the people who build SwingFactor read every message.

Asking a question
Framing a decision, choosing options and scenarios, and adding the sources SwingFactor should read.
Reviewing a draft
Accepting, rejecting and correcting what SwingFactor proposes, and redrafting what is missing.
Reading the model
Propositions, evidence, the Map, variables and switch points, and what could change the choice.
Challenges and history
Raising and resolving challenges, snapshots, and recording a decision and its outcome.
Workspaces and people
Inviting people, owner, editor and viewer roles, and private and published questions.
Billing and your data
Plans, trials, extra questions, invoices, exporting a workspace and deleting an account.

For the formal support commitments, see AKdev’s Support Policy. AKdev owns the legal policies that apply to every app it publishes.